Extractagen Privacy Policy
Effective Date: December 27, 2024
This Privacy Policy explains how Extractagen ("we," "us," or "our") collects, uses, and discloses information about you when you use our website (the "Site") or interact with us through other means, such as email or phone.
1. Information We Collect
Personal Information: We may collect personal information from you, such as your name, email address, phone number, mailing address, and billing information, when you contact us, request a quote, place an order, or otherwise interact with us.
Usage Information: We may collect information about how you use our Site, such as your IP address, browser type, operating system, and browsing history.
Cookie Information: We may use cookies and other tracking technologies to collect information about your browsing activity on our Site.
2. How We Use Your Information
We may use your information for the following purposes:
To process and fulfill your orders.
To communicate with you about your orders, inquiries, and account information.
To provide you with customer support.
To improve our Site and services.
To personalize your experience on our Site.
To send you marketing communications, such as newsletters and promotional offers (you may opt-out of receiving marketing communications at any time).
3. Sharing Your Information
We may share your information with third parties, such as:
Service providers who assist us with our business operations, such as shipping carriers and payment processors.
Business partners who offer complementary products or services.
Law enforcement or other authorities as required by law.
4. Data Security
We take reasonable measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or method of electronic storage is completely secure.
5. Data Retention
We will retain your information for as long as necessary to fulfill the purposes for which it was collected or as required by law.
6. Your Rights
You may have certain rights regarding your personal information, such as the right to access, correct, or delete your information. To exercise these rights, please contact us at orders@extractagen.com.
7. Children's Privacy
Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our Site.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us at orders@extractagen.com.